Privacy Policy

Who we are

This policy covers the website of Voltframe Electric, based in Parker, CO. When you use this site or submit information through it, this policy explains what we collect, why, and how you can ask us to change or remove it.

What information we collect

We collect information only when you choose to give it to us. Specifically:

• Contact form. When you send us a message through the contact form, we collect your name, email address, phone number, and the message you write.
• Booking form. When you request an appointment through the booking form, we collect your first name, last name, email address, and phone number.
• SMS consent. If you check the consent boxes on either form, we record that you have agreed to receive text messages from us, along with the type of messages you agreed to (appointment-related or promotional).

We do not collect payment information through this site.

Why we collect it

We use the information you submit to reply to your enquiry and to schedule and confirm your appointment. If you have given SMS consent, we may also send you text messages about your appointment or, if you opted in separately, occasional updates about our services.

How the information is stored

The information you submit is stored in our customer-relationship system, which is password-protected and accessible only to the people who work at Voltframe Electric. We do not sell, rent or trade your personal information to anyone.

How we protect your information

Forms on this site are served over an encrypted HTTPS connection, so the information you type travels securely between your browser and our server. Once received, your data is held in our password-protected customer-relationship system. Access is limited to the people who work at Voltframe Electric.

SMS and third parties

Phone numbers and SMS consent collected on this site are never sold, rented or shared with third parties for their own marketing, and are used only to message the person who opted in. You can reply STOP to any text message from us to stop receiving messages, or HELP for assistance.

Cookies and tracking

This site may use cookies or similar technologies in two ways:

• Live chat widget. A chat widget on this site is operated by our messaging provider. When you open or use the chat, that provider may set cookies and receive what you type into it. The chat provider's own privacy policy governs how they handle that data.
• Analytics. This site may carry an analytics tag that collects anonymised information about how pages are visited, such as which pages are viewed and how long a session lasts. This helps us understand how the site is used. No personally identifying information is sent to the analytics service through this tag.

You can disable cookies in your browser settings. Doing so may affect how some parts of the site work.

Your rights

You can ask us at any time to correct or remove the personal information we hold about you. To do that, contact us by email or phone:

Changes to this policy

We may update this policy from time to time. When we do, we will change the "last updated" date at the top of this page. Continued use of the site after a change means you accept the updated policy. If you have questions, reach out to us at any time using the contact details above.